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Several million homes are affected by fire each year. Its damning effects and impact to the unfortunate is devastating. Effects on personal belongings and the home are long term unless dealt with quickly and professionally.
We are able to decontaminate all types of fire and soot damaged property. From domestic properties to heavy industry incidents we are equipped to deal with minor to major incidents.
The cleaning and restorative process’s we use are specialist services that use extensive practices along with the latest chemical advances to achieve the best results. Extensive process’s are applied to the restoration of all fabrics, surfaces and documentation.
Our experience and expertise allows us to identify and implement quickly the safest and most effective techniques to remove soot odour and particulate contamination. Reducing the potential for secondary damage is imperative and our procedures ensure quality results.
On being appointed to assist in the restoration of a fire damaged property by an insurance company, our technicians are instructed to attend site, assess and respond.
Once an estimate has been authorised, the technician will contact the policyholder to arrange to commence or complete necessary works.
In dealing with the incident some or all of the following procedures may be carried out, although policy cover may restrict the nature and extent of work to be undertaken. For example, if your policy is contents only then the technician will not be in a position to remove fire damaged building materials, i.e. kitchen units or remove excess residue from walls/ceilings etc.
Initial consideration will be given on emergency work to prevent further damage and to the health and safety of the occupants, the restoration technicians and any other subcontractors that may need access to the property.
Emergency work may involve the following:
- Site safety-have gas and electricity supplies been made safe?
- Ventilation of the property.
- Removal of burnt/charred building materials and/or content items dependant upon policy cover.
- Application of granular odour counteract rants to control airborne odour particles.
 Buildings
The extent of restoration work will depend upon the intensity of the fire.
The effects of airborne smoke deposits may be visible throughout the property on surfaces, walls and ceilings. Redecoration cannot be successfully completed without the removal or neutralisation of these carbon deposits.
Smoke residue on most structural surfaces will be dry-cleaned initially to remove loose deposits often followed by wet cleaning. Surface cleaning will remove the majority of smoke deposits.
If building materials are physically burnt, then restoration is not possible and building work and redecoration may be required, which will normally be considered separately by the policyholder's Insurer or Loss Adjuster.
Our goal is to leave the structure in a suitable condition for any other subcontractors to complete.
After the emergency work has been completed the technician, providing the policyholder's cover provides, assesses content items to determine the possibility of successful restoration. Other specialists such as French polishers, electrical engineers and upholsterers may be required to inspect damaged items. The technician or Loss Adjuster will discuss this with the policyholder.
Affected items may range from floor coverings to light fittings and everything in between and so a wide range of restoration techniques have been developed. Depending upon the extent of damage, it may be necessary to remove items for cleaning off-site. If this action has to take place, it will be discussed with the policyholder.
Once an assessment of the items to be cleaned has been completed, an estimate detailing items that can be economically restored will be provided to the Insurer or Loss Adjuster for their approval to proceed.
Items that are beyond economical restoration will be identified, listed and with the policyholder's agreement, removed. The Insurer or Loss Adjuster will require a list of these items to organise replacement/settlement.
Upon completion of the restoration work the policyholder will be requested by the technician to confirm their satisfaction by signing a form. This will enable the final report to be submitted to the insurer for prompt settlement.
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